This policy explains how TFR Impact Training Consultancy PLT (“TFR Impact”, “we”, “us”) handles information when you use this website or contact us.
Information you choose to share
Our enquiry form prepares a WhatsApp message in a new window. The form entries are not submitted to or stored by this website. You can review the message before sending it. If you send it, we receive the details you chose to share, and WhatsApp’s own privacy terms apply.
If you contact us by email, phone or WhatsApp, we may receive your contact details and the information you provide.
How we use information
- To respond to enquiries and discuss services.
- To prepare proposals or deliver agreed services.
- To keep appropriate business and legal records.
- To protect our website and prevent misuse.
Sharing and retention
We do not sell personal information. Our website host may process technical access information, and communication providers may process messages you send to us. We retain information only for as long as reasonably needed for the purpose collected and our legal obligations.
Your choices
You may ask to access, correct or delete personal information we hold, subject to applicable Malaysian law and legitimate record-keeping requirements.
Contact
For a privacy request, email hello@tfrimpact.com.my or write to 9-B, Off Jalan Bachang, Jalan Ipoh, 51200 Kuala Lumpur, Malaysia.